Shipping policy

Last updated: August 16, 2026

WHERE WE SHIP

We currently ship within the United States only. We're focused on getting the experience right at home before expanding internationally.

PROCESSING TIME

Orders are typically processed and packed within 1-5 business days before they ship. Orders are not processed on weekends or holidays. You'll receive a shipping confirmation email with tracking information once your order ships.

SHIPPING RATES AND TRANSIT TIMES

Standard Shipping (USPS Ground Advantage): 2-4 business days in transit once shipped. Free on orders of $60 or more (or 2+ tins). Orders under $60 incur a standard shipping charge at checkout.

Express Shipping (USPS Priority): 1-2 business days in transit once shipped. Rate is calculated by order weight at checkout, generally starting at $9.99 for most single-tin and small multi-tin orders, and increasing for larger orders.

Combined with processing time, total delivery time is typically 3-9 business days for standard shipping, or 2-7 business days for express shipping.

Free standard shipping applies automatically at checkout on any order of $60 or more, or any order of 2 or more tins. Express shipping is available on all order sizes for customers who want faster transit, with the exact rate calculated based on your order's total weight.

SUBSCRIPTIONS

Subscription orders ship on the same processing and transit timelines as one-time orders. You'll receive a shipping confirmation with tracking for each recurring shipment.

ORDER TRACKING

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update after you receive this email.

DELAYS

While we work to get every order out as quickly as possible, delivery times are estimates and not guaranteed. We're not responsible for delays caused by the shipping carrier, weather, customs processing, or other events outside our control. If your order is significantly delayed, contact us at support@tryflowstrips.com and we'll help track it down.

INCORRECT SHIPPING ADDRESSES

Please double check your shipping address at checkout. We're not responsible for orders delivered to an incorrect address entered at checkout, but if you notice an error shortly after ordering, contact us right away and we'll try to correct it before your order ships.

QUESTIONS

If you have any questions about shipping, reach out to us at support@tryflowstrips.com.